Return policy

We have a 7 business days return policy, which means you have 7 business days after receiving your item to request a return.

The return shipping costs paid by the customer are as follows:
The customer did not see the size chart clearly, resulting in a mismatch in the size of the clothes.

Returns due to personal preferences (unless there is a defect or misrepresentation in the product).

The circumstances under which we bear the return shipping costs are as follows:

The item doesn’t match product images or descriptions.

The product has defects or quality problems.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at service@fydude.com.  Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at service@fydude.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like customized products(such as special orders or personalized shirts). Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.